Tour bookings can be made online at www.dreamvacationtours.com by calling us at 1 844 804 0989 or 506 804 0989 or by email at firstname.lastname@example.org. The deposit for each tour can vary. Check the tour details page on each tour page for that tour’s details. Deposits are required to confirm reservation. If you would like to pay in full, please call us directly.
What is your cancellation policy?
All payments received are considered non-refundable. We strongly suggest travel insurance.
What does “Waitlist” mean?
A Waitlist departure date means that there are currently no seats available. You can submit an order for any waitlisted tour without paying a deposit and we'll call you if space becomes available.
Are prices per person?
Yes, per-person, in CDN dollars. The price of your tour will be guaranteed the moment we receive your deposit.
What types of rooms are available?
We offer rooms with 1 or 2 beds. Some hotels offer cots or extra beds in the room as well.
When and how should I pay the remainder of my tour balance?
The remaining balance for your tour is due 60 days prior to departure (unless specified differently in your tour details). You can make this payment by calling the tour department at 1 844 804 0989 or 506 804 0989 and providing your MasterCard, Visa or American Express details. Please do not email credit card information. We also accept personal checks (60 days prior to departure), E- Transfers, PayPal, bank drafts or money orders in CAD dollars and wire transfers.
Should I purchase trip insurance?
Yes, we highly recommend that you consider buying travel insurance for the duration of your tour. Ask us about our Allianz travel protection which includes Medical & Cancellation and Interruption Insurance.
Do you have tour gift certificates?
Yes. To purchase a gift certificate by phone, call 844 804 0989 or 506 804 0989. You can also email us at email@example.com.
How do I redeem a gift certificate?
To redeem a gift certificate for a tour, call us at 844 804 0989, or email us at firstname.lastname@example.org.
You will receive the names and contact information for your tour's first and last hotel in your reservation confirmation email. The complete list of hotels will be emailed to you about three weeks prior to your tour's departure.
Call us at 1 844 804 0989 or 506 804 0989 or email us at email@example.com to get our special $99 + tax per night rate at the Holiday Express in Moncton. (Dieppe)
Check your tour details for departure and estimated arrival time.
Everyone who joins a tour is required to bring a valid government issued ID for trip in Canada only. For trips to any other country, you will need a valid passport. You will also need to provide passport information to the Tour Department before departure. Your passport expiration date must be valid for at least six months beyond your planned return date. You're responsible for obtaining all required travel documents prior to your tour. If you're not a Canadian citizen, you'll need to contact your government to determine specific passport and visa requirements for traveling in other coutries.
Ask your doctor about the current recommended vaccinations for travel to the destinations on your tour. The travel section of the Centers for Disease Control website is a good reference for the most up-to-date information.
About a month before your tour departs, we'll send you an email with all the trip details.
You must be able to comfortably handle all your luggage by yourself always. Therefore, we recommend 1 large suitcase and 1 carry-on piece.
Traveling light is always a good idea. We recommend that you bring a maximum of one carry-on bag and one piece of checked luggage. This makes it much easier to get around and ensures that everyone in the group will have space for transporting luggage on the bus.
Our tours are mildly physically active! Expect to be on your feet, walking and standing for up to three hours, indoors and outdoors, and in all weather conditions. You'll also need to carry your own luggage.
Dream Vacation Tours hotel are usually 4 stars rating or better on Trip Advisor. There are times when Dream Vacation Tours will use a lower rated hotel due to availability and selection of the hotels in the area where we are staying, but the hotel will not be less than 3.5 Stars on Trip Advisor.
There is usually a hot breakfast included every morning (unless otherwise stated in your tour details). For lunch and dinner we typically eat at travel plaza with different choices, buffet or sit down restaurant. Some tours also offer dinner/theatre.
If you require a special meal for your diet, please alert Dream Vacation Tours when booking your tour, so we can decide for your upcoming meals. Beyond this, we cannot take responsibility for tour members with special dietary needs or allergies. Tour members with dietary restrictions usually manage fine with a little flexibility and willingness to supplement meals as needed at their own expense. Please discuss all relevant dietary/health issues with Dream Vacation Tours prior to booking your tour so we can assist you when possible.
Most itineraries have accessibility to laundry services once or twice during the tour. Your guide can give you tips on when and where you can do laundry.
No, you're not allowed to smoke or vape on the bus, in the hotel, or where other tour members are present.
Tips are not included for the guide and the driver. We recommend a tip of between $4 and $7 each per day based on the service you receive. When we have a local guide, the industry standard is $2 per person based on service received.
You can plan on spending between $25 and $100 per day for your beverages at group dinners, meals on your own, snacks, souvenirs, and free-time transportation and entrance fees.
Do your motor coaches have air-conditioning and a washroom?
Yes, there is air conditioning and a washroom on the coach. Generally, we only encourage the use of the onboard washroom in the case of emergencies and we stop every 2-3 hours so everyone can use the facilities at the stops and stretch their legs.
Do you have a referral program?
Yes, we do! Once you’ve booked your first tour with us, you’re eligible to start referring. When your referrals have booked their first tours, you’ll receive $50 per referral to use toward your next tour or a tour that you are currently booked on if it is before the final payment date. There’s no limit to how many people you can refer, and any referral credit you earn is combinable with current promotions
Would my tour dates ever change?
Dream Vacation Tours reserves the right to cancel tours for any reason. If this happens, Dream Vacation Tours will make every effort to put you on another departure date. If this is not possible we will refund your money right away.
What if I suffer from motion sickness, health issues, or have mobility problems?
We can accommodate for motion sickness as well as some health restrictions as long as we are notified at the time of booking, or more than a week prior to the trip.
For motion sickness, we seat people and their travel companions in the 3rd – 5th rows of the bus where there is less movement and they have a better view of the road. We are not however able to provide any medication or medical advice on how to combat motion sickness, nor do we provide medication on tours. We encourage you to speak with your doctor if you are looking for medicinal ways to manage motion sickness.
For mobility issues, some tours may be manageable but all of our tours require some level of walking. Minimally, a client must be able to walk up and down stairs independently to board and depart our motor coaches.
Clients need to be able to function independently in order to travel with Dream Vacation Tours.
If someone suffers from a condition that does not allow them to travel independently, they must travel with a companion who is able to assist them during the tour, providing this allows them to safely manage the challenges of travel. It is not the role of Dream Vacation Tours or the Tour Director to assist clients with pre-existing medical conditions so that they may travel. Dream Vacation Tours must also be notified of the client’s medical condition that causes them to not be able to function independently at the time of booking, and reserves the right to refuse a client at any point during the booking and travel stages if they are not able to safely manage the challenges of the trip.
What are the buses like?
We use deluxe motorcoaches that generally have 56 seats. All coaches of that size have washrooms, reclining seats, air vents, overhead lights and televisions. As we do not own the motor coaches, we are not sure on the exact model that you will be riding on until days prior to the trip. Common amenities that may be on your coach are cup holders, foot rests, pouches in the seats, electricity plugs and Wi-Fi (on the Canadian portions of trips only).
Can I leave my car at the pick-up location?
Yes, you may leave your vehicle at our pick-up locations for the duration of your trip at the Moncton Coliseum. This is at your own risk.
For any question concerning tours or policies, feel free to contact us directly at 506-878-1163 or by email at firstname.lastname@example.org