How Do I Sign Up For a Tour And How Much Is The Deposit?
Tour bookings can be made by calling us at (506) 804-0989 or toll free (844) 804 0989 or on our website at www.dreamvacationtours.com
The deposit for each tour can vary. Check the itinerary for the specific tour for the exact amount of deposit required. Deposit or full payment is required to make a reservation.
What Is Your Cancellation Policy?
All payments received are considered non-refundable if you choose to cancel for any reason.
If Dream Vacation Tours Cancels The Tour, You Will Get A Full Refund?
Dream Vacation Tours reserves the right to postpone a tour to a future date when events, outside of our control, restrict us from travelling, such as, but not limited to, pandemic , government travel restrictions or Acts of God.
We will offer you a similar itinerary for this tour at the same rate you paid. You will also have the option to take a Future Travel Credit to be redeemed within 24 months. This future travel credit can be used towards another tour. Future Travel Credits will be transferable.
We strongly believe that you should have travel insurance coverage to protect your vacation investment from life’s unforeseen events. We don’t leave home without it and neither should you. Call us in order to ensure you are fully protected to ensure your peace of mind.
What Does “Wait List” Mean?
A Wait List means that there are currently no seats available on that tour as it is sold out. You can call us at (506) 804-0989 or toll free (804) 804-0989 to add your name to a Wait List for a particular tour(s). In general, we do late cancellations for some tours, and people on our Wait List do get to go to on the tour.
Are Prices Per Person?
Yes, per-person, in Canadian funds and includes all applicable taxes. The price of your tour will be guaranteed the moment we receive your deposit.
What Types of Hotel Rooms Are Available?
We offer rooms with one (1) or two (2) beds. Some hotels offer cots or extra beds in the room as well.
When And How Should I Pay The Remainder Of My Tour Balance?
Please refer to the itinerary for specific details on final payment due date. You can make this payment by calling our Reservation Department at (844) 804 0989 or (506) 804 0989.
What Form of Payment Do You Accept?
We accept VISA, MasterCard and AMEX. Please do not email credit card information. We also accept eTransfers and PayPal and cash.
Should I Purchase Trip Insurance?
Yes, we highly recommend that you consider buying travel insurance for the duration of your tour. Ask us about our Allianz Travel Protection which includes Medical & Cancellation and Interruption Insurance.
Do You Offer Gift Certificates?
Yes. Please call us to purchase.
How Do I Redeem a Gift Certificate?
To redeem a gift certificate, call us at 844 804 0989.
When Will I Receive the List of Hotels For My Tour?
You will receive the names and contact information when the Final Itinerary is sent out at least seven (7) days prior to the departure date.
How Do I Make Pre-Or-Post Tour Hotel Reservations?
For Moncton and Dartmouth, for 2022, we have a special rate with the following hotels:
Four Points by Sheraton
40 Lady Ada Ave
TEL: (506) 852-9600
RATE: $109 + taxes
65 Cromarty Dr
TEL: (902) 406-7700
RATE: $129 + taxes
Please mention that you are looking for the Dream Vacation Tours special rate at the time of booking.
What Time Does The Tour Depart?
Check the itinerary for departure and estimated arrival times. When the final Itinerary is sent to you, this will confirm the exact departure time.
Will We Be Travelling In a 56-Passenger Motorcoach For The Full Tour?
We advertise Deluxe Motorcoach transportation. But if less then *21 people from PEI or NS, a shuttle may be used until Aulac or Moncton. Then you will embark on the deluxe motorcoach for the tour. No rebate or compensation would be giving for this. You can discuss this when calling our office at (506) 804-0989 or toll free (844) 804-0989
What Travel Documents Are Required?
Everyone who joins a tour is required to bring a valid government issued ID for trips in Canada only. For trips to any other country, you will need a valid passport. Your passport expiration date must be valid for at least six (6) months beyond your planned return date. You are responsible for obtaining all required travel documents prior to your tour. All passengers will need to contact the government of the country to be visited to determine specific passport and visa requirements.
Will I Need Any Immunizations?
Ask your doctor about the current recommended vaccinations for travel to the destinations on your tour.
How Do I Get To The Start of The Tour?
The online itinerary will list the departure points and approximate departure times. About seven (7) days, the Final Itinerary will be sent to you with the final details.
Does My Luggage Have To Measure a Certain Size?
You must be able to comfortably handle all your luggage by yourself. You are allowed to up to one (1) large suitcase and one (1) carry-on per person.
What Should I Pack?
Traveling light is always a good idea. Check the average temperature for the month that you will be travelling to your destination and pack accordingly. We recommend packing layers in order to be as comfortable as possible.
What Are The Physical Demands of Your Tours?
Our tours are mildly physically active! Expect to be on your feet, walking and standing for up to three (3) hours, indoors and outdoors, and in all weather conditions. You'll also need to carry your own luggage.
What Are The Hotels Like?
Dream Vacation Tours hotels are usually 4-star ratings or better on Trip Advisor. There are times when Dream Vacation Tours will use a lower rated hotel due to availability and selection of the hotels in the area where we are staying.
What Will The Meals Be Like on My Tour?
There is usually a hot breakfast included every morning (unless otherwise stated in your tour details). For lunch and dinner we typically eat at travel plaza with different choices, buffet or sit down restaurant. Some tours also offer dinner/theatre.
Can I Get Special Meals For My Dietary Restrictions?
If you require a special meal for your diet, please alert Dream Vacation Tours when booking your tour, so we can document this. Beyond this, we cannot take responsibility for tour members with special dietary needs or allergies. Tour members with dietary restrictions usually manage fine with a little flexibility and willingness to supplement meals as needed at their own expense. Please discuss all relevant dietary/health issues with Dream Vacation Tours prior to booking your tour so we can assist you when possible.
How Will I Do Laundry While On Tour?
Most itineraries on longer tours (7+ days) have access to laundry services once or twice during the tour. Your guide can give you tips on when and where you can do laundry.
Is Smoking Allowed on the Tour?
No, you're not allowed to smoke or vape on the bus, in the hotels, or where other tour members are present.
Are Tips Covered in the Cost of the Tour?
Tips are not included for the Tour Director and Driver. We recommend a tip of between $4 and $8 each per day based on the service you receive. When we have a local Step-On-Guide, the industry standard is $2 per person based on service received.
How Much Money Will I Need?
You can plan on spending between $25 and $100 per day for your beverages at group dinners, meals on your own, snacks, souvenirs and free-time transportation and entrance fees that are not included in the itinerary.
Do Your Motorcoaches Have Air-Conditioning and a Washroom?
Yes, there is air conditioning and a washroom on the motor coach. We stop every 2 to 3 hours so everyone can use the facilities at the stops and stretch their legs.
Do You Have a Referral Program?
Yes, we do! Once you’ve booked your first tour with us, you are eligible to start referring. When your referrals have booked their first tours and upon the tour completion, you will receive the referral fee to use towards your next tour. There’s no limit to how many people you can refer, and any referral credit you earn is combinable with current promotions. Referral fees can also be accumulated to use at a later date.
Would My Tour Dates Ever Change?
Dream Vacation Tours reserves the right to postpone a tour to a future date when events, outside of our control, restrict us from travelling, such as, but not limited to, pandemic , government travel restrictions or acts of god.
Dream Vacation Tours reserves the right to cancel any tour. If this is the case, you will get a full refund.
What If I Suffer From Motion Sickness, Health Issues, or Have Mobility Problems?
We recommend booking as early as possible for your tour as seats are assigned based on your request at time of booking. In our experience, many people who suffer from motion sickness are fine when travelling on a deluxe motor coach. However, we recognize that everyone is different and if you are on one of our tours and are suffering from motion sickness, please advise the Tour Director who will ask for volunteers to switch places if possible.
We encourage you to speak with your doctor if you are looking for medicinal ways to manage motion sickness.
We are not able to provide any medication or medical advice on how to combat motion sickness, nor do we provide medication on tours.
For mobility issues, some tours may be manageable, but all of our tours require some level of walking. Minimally, a client must be able to walk up and down stairs independently to board and depart the motor coach.
Clients need to be able to function independently in order to travel with Dream Vacation Tours.
If someone suffers from a condition that does not allow them to travel independently, they must travel with a companion who is able to assist them during the tour, providing this allows them to safely manage the challenges of travel. It is not the role of Dream Vacation Tours or the Tour Director to assist clients with pre-existing medical conditions so that they may travel. Dream Vacation Tours must also be notified of the client’s medical condition that causes them to not be able to function independently at the time of booking and reserves the right to refuse a client at any point during the booking and travel stages if they are not able to safely manage the challenges of the tour.
What Are the Motorcoaches Like?
We use deluxe motorcoaches that generally accommodate 56 seats. All coaches of that size have washrooms, reclining seats, air vents, overhead lights and televisions. As we do not own the motorcoaches, we are not sure on the exact model that you will be riding on until days prior to the trip. Common amenities that may be on your coach are cup holders, footrests, seat back pockets, electricity plugs and Wi-Fi (on the Canadian portions of trips only). Wi-Fi can be spotty at times based on the number of users and distance from cell towers.
Can I Leave My Car at the Pick-Up Locations?
Please see itinerary for pick-up locations and whether you can leave vehicle at that location. Vehicles left at pick-up locations are at your own risk.
We reserve the right to delete any comment made on our Facebook page, such as, foul language, unrespectful comments or any other reasons Dream Vacation Tours feel shouldn't be on the Dream Vacation Tours page.
COVID-19 QUESTIONS & ANSWERS
Do I Have To Be Fully Vaccinated To Go on a Tour?
For Canadian Tours
For 2022, we require our guests to be either be “fully vaccinated” (at least 2 shots) a minimum of fourteen (14) days prior to departure. We will re-evaluate this for our 2023 tours based on science, evidence and recommendations from government sources.
If you are not vaccinated, you will need to provide us with a negative antigen test which must be taken the day before the departure date by an "accredited lab” who will provide you with your results on a document and/or via e-mail after the test is taken. You will need this to embark on the motor coach.
For USA Tours
For 2022, guests need to be “fully vaccinated” (at least 2 shots) a minimum of fourteen (14) days prior to departure
Please call our Reservation Department at (506) 804-0989 or toll free (844) 804-0989 to discuss.
Will I Need to Wear a Mask on the Motorcoach, in the Hotels, Restaurants and Attractions?
We recommend wearing a mask when boarding and deboarding the motorcoach. While you are sitting down, masks are optional.
For restaurant, attractions and hotels, we will follow the local guidelines and protocols for those areas.
If you feel more secure wearing a mask, you are free to do so.
What If I Test Positive Prior to Departure Date?
Should you have symptoms and test positive for Covid-19 ten (10) days or less prior to the departure of the tour, whether you are fully vaccinated or not, you will not be permitted to join the tour. This can be an insurable situation if you have or purchase the proper Travel Insurance in advance.
What If I Develop Symptoms While On The Tour?
If you are showing symptoms during the tour, we ask that you wear your mask. If you test positive during the tour, you will be asked to leave the tour at the next opportunity. You will be responsible for all costs associated with self-isolation and travel back home. Our Travel Advisor can help you with transportation and accommodations. This can be an insurable situation if you have or purchase the proper Travel Insurance in advance.
What Health & Safety Protocol Will Dream Vacation Tours Have In Place To Ensure My Safety?
The motor coach will be deep cleaned every night. Sanitizing supplies (wipes, hand sanitizer, etc…) will be provided to anyone who wishes to additionally wipe down their seat.
Are There Any Risks Associated With Taking a Tour?
As with anything in life, there are risks. COVID-19 is in North America and until it is irradicated there will always be some risk. To further evaluate your personal risk, we suggest you have a conversation with your medical professional to assess your situation.
What About the Hotels and Attractions We Will Be Visiting?
The protocols in each state, province or country that we will be visiting could be different from our own, so we recommend that you personally decide for yourself if you will choose to protect yourself further by bringing additional cleaning supplies, masks, etc…
Do I Need to Take a Rapid Test if I Show Symptoms During the Tour?
We recommend having a Rapid Test with you in case you are showing symptoms.
Do I Have to Bring Proof of Vaccination With Me on the Tour?
Yes, you will need to carry proof of vaccination with you at all times on the tour as some hotels, restaurants, attractions, etc… and border crossings for US Tours may require it.
Will I Need to Download the ArriveCAN App on my Mobile Device to Travel on the Tour?
We will follow all government regulations, including the ArriveCan app which you can find by clicking on the following link: ArriveCAN App
Will I Need to Quarantine When Arriving Back From the Tour?
We will follow whatever provincial/federal guidelines are in place at that time.
For any question concerning tours or policies, feel free to contact us directly at (506) 804-0989 or toll free (844) 804-0989 or by email at email@example.com